Refund policy

Last Updated: January 11, 2026

1. Returns Eligibility

Daily Addicts accepts returns of products that are unused, unopened, and in their original packaging within a specified return window (typically up to 30 days from delivery). Products returned outside of this condition may not be accepted.

To initiate a return, you must contact support and receive prior authorization. Unauthorized returns may be refused. Return shipping costs are generally the customer’s responsibility unless otherwise stated.

2. Return Shipping and Procedures

Once return authorization is granted, you will receive instructions on where to send the item(s). Return packaging should be secure to prevent damage in transit, and tracking information should be shared with support.

Return Address:
To be provided after return authorization is issued.

3. Refunds

After your return is received and inspected, you will be notified of your refund status. Approved refunds will be issued to the original payment method within a reasonable time frame. Shipping costs paid at the time of purchase are non-refundable unless the return is due to an error on our part or a defective/damaged item confirmed by support.

4. Damaged or Defective Items

If an item arrives damaged or defective, contact support promptly after delivery with clear documentation (including photos showing the product and packaging condition). Verified damaged or defective items will be resolved through replacement or refund, at Daily Addicts discretion. You may be asked to provide additional information to process the claim.

5. Exchanges

Exchanges may be offered where available. Exchange eligibility, shipping terms, and price differences (if any) will be communicated at the time of the request.

6. Non-Returnable Items

Certain items may not be eligible for return, including but not limited to:

• Opened, used, or consumable products

• Items missing original packaging

• Products marked as final sale or non-returnable at the time of purchase

7. Policy Changes

This Shipping & Returns Policy may be updated over time. The “Last Updated” date at the top reflects the current version. Continued use of the Daily Addicts Marketplace after updates constitutes acceptance of the revised policy.